Aurora Soundscapes Studio Privacy Policy
This Privacy Policy describes how Aurora Soundscapes Studio ("we," "us," or "our") collects, uses, and shares personal information of users of our website, located at [website address], and our services provided in Seattle, WA. This policy is effective as of January 1, 2025.
Data Collection
We collect several types of information from and about users of our Services, including:
- Information You Provide Directly: This includes information you provide when you create an account, book a studio session, request a quote, subscribe to our newsletter, fill out a form, or communicate with us. Examples include your name, email address, phone number, postal address, billing information, project details, and any other information you choose to provide.
- Information Collected Automatically: When you access or use our Services, we may automatically collect certain information about you, including:
- Log Information: We log information about your use of our Services, including the type of browser you use, access times, pages viewed, your IP address, and the referring link through which you accessed our Services.
- Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
- Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to collect information about your browsing activities. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. You can manage your cookie preferences through your browser settings, as outlined in our Cookies Policy.
- Information from Other Sources: We may also obtain information from other sources and combine that with information we collect through our Services. For example, we might receive updated contact information from a third-party marketing service if you've opted in to their communications.
Use of Data
We use the information we collect for various purposes, including:
- To provide, maintain, and improve our Services.
- To personalize your experience and deliver content and product offerings relevant to your interests.
- To process transactions and send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
- To respond to your comments, questions, and requests, and provide customer service.
- To communicate with you about products, services, offers, promotions, rewards, and events offered by us and others, and provide news and information we think will be of interest to you.
- To monitor and analyze trends, usage, and activities in connection with our Services.
- To detect, investigate, and prevent fraudulent transactions and other illegal activities.
- To protect the rights and property of Aurora Soundscapes Studio and others.
- To comply with legal obligations.
Data Sharing
We may share your personal information with the following categories of recipients:
- Service Providers: We may share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf. Examples include payment processors (Stripe, PayPal), email marketing services (Mailchimp, Sendinblue), and website analytics providers (Google Analytics). These providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Partners: With your consent, we may share your information with business partners to offer you certain products, services, or promotions.
- Legal Authorities: We may disclose information to legal authorities if required to do so by law or legal process, or if we believe that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- In Connection with a Business Transaction: If Aurora Soundscapes Studio is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
- Aggregated or Anonymized Data: We may share aggregated or anonymized data that does not directly identify you with third parties for research, marketing, analytics, and other purposes.
Data Security
We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. These measures include:
- Using secure server software (SSL) to encrypt financial information.
- Regularly monitoring our systems for possible vulnerabilities and attacks.
- Limiting access to personal information to authorized personnel only.
- Implementing physical, technical, and administrative safeguards to protect personal information.
While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
User Rights
You have certain rights regarding your personal information, subject to applicable law. These rights may include:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
- Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
- Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise these rights, please contact our Data Protection Officer, Anya Sharma, at [email protected] or by mail at 3400 Fremont Ave N, Seattle, WA 98103. We will respond to your request within a reasonable timeframe, typically within 30 days.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, and the applicable legal requirements.
Children's Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete such information as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "effective date" at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Aurora Soundscapes Studio
3400 Fremont Ave N
Seattle, WA 98103
Phone: (206) 555-0123
Email: [email protected]